Sign up on our website to create your account.
Log in to access your personalised client dashboard.
After registration, you'll receive an email with a link to complete your new client intake form, which helps us match you with the right therapist.
Schedule a free 10-minute video call to discuss your preferences.
Book your first session at your convenience.
Our online therapy services are available exclusively for individuals aged 18 and over.
Our Psychotherapy sessions at Alleviate Solutions last for 55 minutes.
At Alleviate Solutions, we offer a flexible pay-as-you-go model, allowing you to book sessions as needed without long-term commitments. Payments are processed securely through Stripe, a PCI DSS Level 1 certified platform that ensures the highest standards of encryption and data protection. For your security, we do not store credit card details.
We carefully match you with a therapist based on your specific needs and availability, ensuring the best possible fit. All our therapists are members of the British Association for Counselling and Psychotherapy (BACP), reflecting our commitment to the highest professional standards.
Our platform is ISO27001 certified, GDPR UK and GDPR EU compliant, and a registered member of the ICO. Our Telehealth functionality ensures secure, end-to-end encrypted video calls for practitioners and patients, meeting global privacy standards.
Once you complete the simple sign-up process, you’ll be matched with a therapist tailored to your needs. In most cases, you can expect to connect with a therapist and book your first session within 24 hours! We aim to make the process as quick and easy as possible, so you can start your therapy journey without any unnecessary delays.
Each individual therapy session costs £54.
Yes! We understand that everyone has different schedules, so we offer flexible session times, including early mornings, evenings, and weekends, to accommodate your availability.
Absolutely! You can choose a time that works best for you. Please let us know your preferred time in the "Additional Information" box on your client intake form, or feel free to mention it during your optional free 10-minute consultation.
We offer sessions outside of typical business hours, including early mornings and evenings, as well as weekends. Just let us know your availability, and we'll do our best to accommodate you.
We do not accept insurance payments directly. However, if you have insurance that covers therapy, you may be able to submit receipts for reimbursement. Please check with your insurance provider.
Yes! We are proud to offer therapy services to clients from all around the world, not just in the UK.
Currently, therapy is conducted in English. If you have any concerns about language, please reach out to us, and we will do our best to accommodate your needs.
We operate in the UK time zone (GMT or BST, depending on the time of year). When scheduling a session, we can help coordinate the time to suit your time zone.
The cost of therapy sessions remains the same, regardless of your location. Each session is £54.
Our therapists support clients through a variety of challenges, including anxiety, depression, relationship difficulties, grief and loss, trauma, stress management, low self-esteem, and more. Whatever you're facing, we're here to provide compassionate and professional guidance tailored to your needs.
We love our customers, so feel free to send an email with any queires you may have.